UPDATE - The AER has determined the cause of this FTP outage, and the issue has been resolved as of 10:00 a.m. this morning (October 24, 2014). Industry users can contact the Customer Contact Centre at 1-855-297-8311 for any further assistance.
The Alberta Energy Regulator (AER) has had an unscheduled file transfer protocol (FTP) outage, which started at 6:00 a.m. this morning (October 23, 2014). The outage has affected the following services:
Data subscriptions subscribers will not be able to access FTP content until this is resolved. The AER is currently working on a solution.
Industry users can contact the Customer Contact Centre at 1-855-297-8311 for assistance.