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About the AER

Emergencies and Operational Complaints

Energy and Environmental Emergency 24-Hour Response Line: 1-800-222-6514
If reporting emergencies from outside Alberta, Saskatchewan or B.C., please call 780-422-4505

General Inquiries

Contact our Customer Contact Centre:
Phone: 403-297-8311
Toll-free: 1-855-297-8311
Fax: 403-297-7336
Inquiries@aer.ca

Media Inquiries

To contact the AER's media team, email Media@aer.ca or call 1-855-474-6356. We monitor media inquiries 24-hours a day.


AER Information, Products, and Services


AER Offices

Calgary (Head Office)

Suite 1000, 250 – 5th Street SW
Calgary, Alberta T2P 0R4
Phone: 403-297-8311 or 1-855-297-8311 (toll-free)

Edmonton Regional Office
Alberta Geological Survey

Suite 205, 4999 – 98 Avenue
Edmonton, Alberta T6B 2X3
Phone: 1-855-297-8311

Edmonton Field Centre inquiries:
Phone: 780-642-9310
Fax: 780-642-9385 
Edmonton.FieldCentre@aer.ca

*Note: As of July 24, 2020, all staff at the Edmonton Downtown Office have moved to the Edmonton Regional Office above.
 

Fort McMurray Regional Office

2nd Floor, Provincial Building, Box 15
9915 Franklin Avenue
Fort McMurray, Alberta T9H 2K4
Phone: 780-743-7214
Fax: 780-743-7141

 

Slave Lake Regional Office

PO Box 874
200 – 101 Main Street SE
Slave Lake, Alberta T0G 2A3
Phone: 780-843-2050
Fax: 780-843-2060

 

AER Field Centres

Bonnyville Field Centre

PO Box 5169
4903 – 51A Street
Bonnyville, Alberta T9N 2G4
Phone: 780-826-5352
Fax: 780-826-2366
Bonnyville.FieldCentre@aer.ca
 

Drayton Valley Field Centre

Box 7048
5005 – 61 Street
Drayton Valley, Alberta T7A 1S3
Phone: 780-542-5182
Fax: 780-542-2540
DraytonValley.FieldCentre@aer.ca
 

Grande Prairie Field Centre    

Suite 204, 9906 – 106 Street
Grande Prairie, Alberta T8V 6L6
Phone: 780-538-5138
Fax: 780-538-5582
GrandePrairie.FieldCentre@aer.ca 
 

High Level Field Centre

PO Box 3069
205, 9808-9814 – 100 Avenue
High Level, AB T0H 1Z0
Phone: 780-538-5138
Fax: 780-926-4721
HighLevel.FieldCentre@aer.ca
 

Medicine Hat Field Centre

#302, 346 – 3 Street SE
Medicine Hat, Alberta T1A 0G7
Phone: 403-527-3385
Fax: 403-529-3103
MedicineHat.FieldCentre@aer.ca
 

Midnapore Field Centre

333, 31 Sunpark Plaza SE
Calgary, Alberta T2X 3W5
Phone: 403-297-8303
Fax: 403-297-5283
Midnapore.FieldCentre@aer.ca
 

Red Deer Field Centre

201, 5002 – 55 Street
Red Deer, Alberta T4N 7A4
Phone: 403-340-5454
Fax: 403-340-5136
RedDeer.FieldCentre@aer.ca
 

Wainwright Field Centre

801 – 2 Avenue
Wainwright, Alberta T9W 1C4
Phone: 780-842-7570
Fax: 780-842-7536
Wainwright.FieldCentre@aer.ca