Legal Header

AER email issues resolved

The Alberta Energy Regulator (AER) experienced technical difficulties with Microsoft Outlook email delivery from approximately 11:00 a.m. to 2:00 p.m. on Friday, March 15. This disruption impacted all inbound emails to email addresses.  

The issue has been resolved and continues to be monitored, however, emails sent to email addresses during the service disruption cannot be recovered. If you sent an email to an email address during the outage, please re-send your email to ensure it is delivered to the recipient(s) so we can respond to you in a timely way.