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AER’s Customer Contact Centre phone lines are currently down - resolved

2:30 PM: AER has resolved this issue. To reach our Customer Contact Centre, please call 1-855-297-8311 or email @email.

For emergencies call: 1-800-222-6514

1:00 PM:The phone lines for the AER’s Customer Contact Centre are currently down. We apologize for the inconvenience as we work to resolve the issue. For inquiries, please send an email to @email

The Emergency 24-Hour Response Line remains available at: 1-800-222-6514